![]() Nick Minchin, chair of the Responsible Wagering Australia lobby group that covers much of the industry, said blocking winning gamblers was not industry practice overall, "but inevitably there will be occasions where a customer is excluded". "For some other events where there is less liquidity and less certainty in relation to the markers, we may impose some restrictions on a small number of customers," Mr Lang said. He conceded, however, that bets may be limited for other events. ![]() "That's your prerogative," Mr Evans replied.Įarlier, Entain's Steven Lang told the hearing that of 698,000 active customers in 2022, 176,000 had made money, and the company was required to offer bets to everyone for horse races. Ms Murphy concluded by saying she would accept Mr Evans's evidence as a "yes, you stop people who are consistently winning from betting". In a terse to-and-fro, Mr Evans twice repeated a similar response, despite Ms Murphy's efforts to extract more information from him. "If we believe that they're acting with information that the rest of the market doesn't have, and if their behaviour is distorting the market, which means that other customers' experience is affected, then we will take action," Mr Evans said. SportsBet CEO Barni Evans said customers are blocked only in very narrow cases. House of Representatives committee chair Peta Murphy said she knew someone personally who had experienced this treatment, and pursued SportsBet and Entain, the parent company of Ladbrokes and Neds, on the issue at a hearing in Canberra on Tuesday. The inquiry has heard evidence that some companies will reduce maximum bets or block access entirely when gamblers are on a successful run.
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